At Visit Ketama, your privacy matters. Our policy explains how we collect, use, and safeguard your information while ensuring your experience with us is safe, transparent, and fully GDPR-compliant.

This policy explains how we collect, use, and protect your data when you use https://www.visitketama.com.

1. Who We Are

Visit Ketama is a community-driven tourism platform promoting sustainable travel in Morocco’s Rif Mountains. Our website address is: https://www.visitketama.com.

2. Comments

When visitors leave comments on our site, we collect the information provided in the comment form, along with the visitor’s IP address and browser user agent to help detect spam. An anonymised string created from your email address (hash) may be sent to the Gravatar service to check if you are using it. You can view the Gravatar Privacy Policy here: https://automattic.com/privacy/. Once approved, your profile picture may be publicly visible alongside your comment.

3. Media

If you upload images to the site, avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract this data from uploaded images.

4. Cookies

• If you leave a comment, you may opt to save your name, email, and website in cookies for your convenience. These last for one year.
• If you visit our login page, we use a temporary cookie to check if your browser accepts cookies — it contains no personal data and is deleted when you close your browser.
• When you log in, we set cookies to save your login details and display preferences. Login cookies last for two days; display preference cookies last for a year. Selecting “Remember Me” keeps your login active for two weeks. Logging out removes login cookies.
• Editing or publishing an article stores a cookie with the post ID — it contains no personal data and expires in one day.

5. Embedded Content

Articles on Visit Ketama may include embedded content (e.g. videos, maps, social media posts). Embedded content from other websites works the same way as visiting the original website. These sites may collect data, use cookies, or track your interaction with the content.

6. Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.
Otherwise, we do not sell, rent, or trade your data to third parties.

7. How Long We Retain Your Data

• Comments and their metadata are stored indefinitely so we can recognise and approve follow-up comments automatically.
• For registered users, we store personal information in their profile. Users can edit or delete their personal details anytime (except usernames). Administrators can also view and edit this information.

8. Your Rights Over Your Data

You can request an exported file of the personal data we hold about you, including information you’ve provided. You may also request that we delete your personal data, except for information we are legally required to keep for administrative, legal, or security purposes.

9. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.